CourseMill LMS FAQ


Frequently Asked Questions about CourseMill Learning Management System (LMS)

What is CourseMill?

CourseMill is a web-based learning management system (LMS) used to host eLearning content, track student completion of courses, and provide access to course catalogs, course details, and a variety of course reporting.

Can Lectora publish to CourseMill?

Yes. You can use Lectora to publish your titles directly to CourseMill. CourseMill can support titles published directly to CourseMill, to AICC, and SCORM 1.2.

Can I host non-Lectora-generated content within CourseMill?

Yes. eLearning content published from any application to the AICC or SCORM 1.2 standards can be hosted within CourseMill. In addition. you can upload PPT, Word, Excel, PDF, mp3, mp4, or over one hundred other file types depending on your business requirements.

What languages does CourseMill support?

The multi-language version of CourseMill currently supports English, French, German, Mandarin Chinese, Spanish, Portuguese, Polish, and Magyar (Hungarian). If your needs call for a different language, let us know, and we’d be happy to work with you.

Are academic and military discounts available?

Absolutely! Trivantis is proud to support academic and military organizations with the best eLearning software on the market. Email to access special savings.

Does CourseMill support single sign-on?

Yes. CourseMill can be configured to support single sign-on with the use of Microsoft Active Directory optionally in combination with SAML2 or use of a CourseMill API.

Can I provide my course catalog from CourseMill?

Yes. You can specify which courses are available for viewing and self-enrollment on your catalog. You can also set a course as needing approval before a student can self-enroll, as well as establish waiting lists for your full classes. E-commerce is also included if you wish to offer your courses for sale via the catalog.

Can courses have prerequisites?

Yes. One course can be a prerequisite of another. If a student is registered for a course with a prerequisite, he or she will not be able to access the course until the prerequisite course has been successfully completed.

Does CourseMill support curriculums?

Yes. You can group a set of courses into a curriculum. When a student is registered for a curriculum, he or she is automatically registered for all of the courses within the curriculum.

Can I track instructor-led training within CourseMill?

Yes. CourseMill supports a student gradebook that can be accessed by instructors for manually tracking the completion of instructor-led training.

Can I customize the CourseMill interface?

Yes. Trivantis offers multiple levels of customization. For more information, please contact your account representative.

What kind of reporting capabilities does CourseMill have?

CourseMill provides a number of predefined reports that enable you to generate course-specific reports, user-specific reports, transcripts, grade reports, and more. The Advanced Reports feature in CourseMill lets you customize and combine learner data from multiple sources. It’s easy—just drag and drop to easily create charts and graphs. You can specify filter parameters and performance indicators, plus see underlying data source details instantly. Reports can be generated manually or can be scheduled to run weekly, monthly, or quarterly.

Can CourseMill support the use of a shopping cart?

Yes. CourseMill supports the integration of a shopping cart that enables students to purchase courses from within a course catalog. You can configure credit card processing to use PayPal. You can even establish discount codes to provide specific dollar or percentage discounts that can be applied during the checkout process.

How do I get all of my users into the CourseMill system?

CourseMill supports manual entry, self-registration, bulk upload, API, and Single Sign-On using Active Directory, or a SAML 2.0 Identity Provider. The bulk upload uses a tab-delimited .csv or .txt file format and can be done manually within the interface or via application integration.

Can CourseMill be used as an email client?

Yes. You can configure CourseMill to use internal or external email. When internal email is used, CourseMill will serve as an email client and users must log in to CourseMill to send and receive messages. When external email is used, each user account is associated with an existing email address and messages generated by and sent from the CourseMill system will be delivered to the recipient’s existing email address.

Can I control communication capabilities within CourseMill?

Yes. You can control which students communicate with one another and how they can communicate. You can limit communication capabilities to the students within a specific session of a course, to all students enrolled in a course or extend them to all students registered within the organization. Communication options include chat capabilities, discussion boards, and email.

Can CourseMill send automatic notifications?

Yes. CourseMill has a variety of automatic notifications that are delivered as emails. A few examples are notifications when a student is enrolled in or removed from a course, upon completion of a course, when added to or removed from a wait list, reminders of start or end date of a course, forgotten passwords, etc. They can be configured as text or HTML and can be sent any number of days before or after an event.

Who hosts the CourseMill system?

CourseMill is hosted by Trivantis. This ensures your system is kept up to date with the latest functionality and is backed up daily.

Can CourseMill users serve in more than one role?

Yes. Both a reporter and an instructor can log in with one unique user ID and toggle their view between the student interface and/or the administrative interface. This way they can accomplish their administrative duties and their student activities all in one session.

What types of user access are available within CourseMill?

There are 8 types of roles in which users of CourseMill can serve. Below is a brief summary of the user roles and their permissions within CourseMill:

  • Global Administrator—Has full control over the entire system and can make changes as necessary.
  • Organization Administrator—Has full control over the organization to which he or she is assigned.
  • Group Administrator—Has full control of the users within his/her assigned group(s) as well as courses/curricula.
  • Course Instructor—Has control over all course information and contents that pertain to the course to which he or she has been assigned as the instructor. Also has access to reports. Can have additional access/capabilities when given permission to do so.
  • Session Instructor—Has control over session settings for a course to which he or she has been assigned as the instructor. Also has access to reports. Can have additional access/capabilities when given permission to do so.
  • Reporter/Manager—Can view all students within his/her reporting structure and can access various reports. Can have additional access/capabilities when given permission to do so.
  • Student—Can complete the courses to which he or she has been enrolled, view transcripts and access course catalogs and information.
  • Guest—Can log in as a student but no information is tracked on what the guest views.